An alarming text message scam has resurfaced, causing concern among EE customers. This deceptive message prompts recipients to claim their supposed “EE reward points” before they expire, leading them to a fake EE website. Unfortunately, the message is a scam aiming to deceive individuals into providing personal information and stealing money. Recent reports indicate a rise in such incidents over the past month.
To alert others, some EE users have shared their experiences on online platforms. One user cautioned, “I received a text regarding my rewards this morning. The link provided resembled a legitimate EE site. Please exercise caution.” Another user admitted, “I fell for a text about EE points rewards, entered my phone number, and realized it was a scam immediately.”
The cybersecurity firm Phonely has observed an increase in reports on its scam-tracking platform, “Who Called Me,” indicating that fraudulent messages impersonating EE are being sent from random numbers.
Phonely advises mobile users to be wary of unsolicited messages related to rewards, prizes, or expiring benefits.
Bryn Thompson, Phonely’s Marketing Director, warned, “Scammers create texts that appear authentic and can easily deceive unsuspecting individuals. It is crucial not to click on links in unexpected messages. If uncertain, contact your mobile provider using official channels.”
EE has confirmed that it does not operate a points or rewards program. The company has shared an example of the fraudulent message to assist customers in identifying such scams.
EE advises recipients of such messages to disregard them and avoid clicking on any embedded links.
The fraudulent text typically states:
“The EE points program reminds you: Since you are a high-quality user of our company, we will give you some points as a gift. The points will expire in three working days. Please click on the link below to use your points to redeem prizes in time!”
EE emphasizes, “This message is not legitimate. To maintain security, refrain from clicking on unknown links in text messages, avoid responding, calling the provided number, or sharing personal or financial details.”
Therefore, it is strongly advised that if you receive a message from EE concerning reward points, exercise caution by refraining from clicking on any links or divulging personal information.
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