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Tuesday, October 14, 2025

“Pension scam victim shares harrowing ordeal”

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Stephen Grimes shared how his life took a drastic turn when he fell victim to a pension scam, losing two pension pots totaling £27,000 to fraudsters. The 59-year-old from Exeter, along with numerous others, was deceived by false promises of cash rewards and higher investment returns, only to discover the entire scheme was a fraudulent setup.

Expressing the turmoil the scam caused his family, Stephen recounted the strain it put on their finances and future plans, forcing them to dip into other pension funds to cover their mortgage. Fortunately, after a long battle, Stephen received £23,500 in compensation, allowing him to regain access to his retirement savings. He is among over 2,000 individuals who have been compensated for falling prey to pension scams, with more compensations anticipated in the future.

Emphasizing the importance of vigilance against scammers, Stephen advised others to be cautious of cold calls and misleading financial offers. The regulatory bodies involved in tackling pension fraud, including The Pensions Regulator, the Fraud Compensation Fund, The Pensions Ombudsman, and Dalriada Trustees, have collectively returned £81.5 million to victims across 58 affected pension schemes.

Notably, individuals affected by the Friendly Pensions Ltd fraud, orchestrated by Susan Dalton and Alan Barratt, who were convicted and imprisoned in 2022, have also received compensations. Gaucho Rasmussen, Executive Director of Regulatory Compliance at The Pensions Regulator, stressed the significance of compensations in aiding victims to rebuild their lives and reiterated ongoing efforts to provide further support to those impacted by past scams.

Sara Protheroe, Chief Customer Officer at the Fraud Compensation Fund, acknowledged the distress caused by pension fraud and highlighted the complex journey victims undertake to secure compensation. Similarly, Dominic Harris, Pensions Ombudsman, underlined the collaborative efforts to facilitate redress for affected members and urged pension savers to remain cautious against sophisticated scams promising unrealistic returns.

In conclusion, the battle against pension fraud continues, with a focus on prevention and redress for victims. The authorities involved are committed to extending support and compensation to those affected, emphasizing the need for heightened awareness and caution in dealing with financial schemes.

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