MPs have raised concerns about the exploitation of learners seeking to book driving tests, as automated programs known as bots are snapping up test slots for resale, a total of 38 MPs signed a letter to the Local Transport Minister Simon Lightwood regarding these issues.
Scammers are acquiring tests on the DVSA’s official portal, leading to a shortage of available slots. This has resulted in learners being coerced into paying excessive amounts, sometimes up to £500, compared to the standard test fee of £62 on weekdays.
The practice of swapping test dates, which became more prevalent during the Covid pandemic, has been exploited further. Data indicates a significant increase in license number swapping, with approximately 1 in 4 tests being swapped at least once, and over 29,000 tests being swapped 10 times or more.
Labour MP Amanda Hack spearheaded the letter to urge the government to take decisive action against the escalating prices of driving tests.
Hack emphasized the unfairness faced by learner drivers who are being exploited by opportunistic individuals and bots, resulting in inflated test prices. She called for measures to restore test prices to reasonable levels, ensuring accessibility and affordability for all learners.
The Department for Transport spokesperson acknowledged the issue and highlighted ongoing efforts to combat fraudulent activities in test booking processes.
The spokesperson outlined the steps taken to address the situation, including increasing the number of available tests and examiners. While progress has been made, further actions are planned to reduce waiting times and enhance the overall testing experience.
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