A McDonald’s customer is being pursued by law enforcement for hurling a cup of scalding hot coffee at a manager during a dispute over a refund. Startling CCTV footage captures the female customer shouting profanities and throwing the coffee over the counter, causing the McDonald’s worker to suffer minor burns.
The video footage begins with the customer accusing the manager of dishonesty regarding the refund. Despite the manager’s attempts to explain that the refund process is underway, the customer persists in demanding an apology and expressing frustration over the perceived delay.
The incident occurred at a McDonald’s branch in Saginaw, Michigan, on a Tuesday morning and has gained widespread attention online. Detective Russ Pahssen of Buena Vista Township Police confirmed that the assailant has been identified, but remains at large. A warrant has been issued for her arrest, with potential charges ranging from felonious assault to a misdemeanor, depending on the extent of the manager’s injuries.
Authorities revealed that the suspect resides near the McDonald’s branch where the incident took place and fled the scene following the attack. Law enforcement is actively seeking her apprehension, emphasizing a zero-tolerance policy for violent behavior over trivial disputes. An officer involved in the case emphasized that such actions, like throwing hot coffee at someone, are not only impolite but also criminal.